Steve Dalinis, President of Sales
Steve has been in the insurance industry for over 25 years and is a graduate of the highly acclaimed culinary school at Johnson & Wales in Providence, Rhode Island. After graduating, he accepted an internship at Caesar's Palace in Las Vegas and was the first intern they've ever had. He explained, "Even at a young age, the long hours, lifestyle and working nights and weekends became a grind." That's when he decided to join his father in selling insurance which became a much better career path for Steve. He and his father owned an insurance agency ranked #10 in the nation for a specific niche insurance. Twenty years ago, Steve moved to Reno to join MFG Benefits and has never looked back.
Steve oversees all employer-sponsored and voluntary benefits for clients. He enjoys working with business owners and employees and maintaining a healthy bottom line for both of them. He works to keep the employer's insurance costs and the employee's cost for their portion of the insurance down. Steve admits that insurance is one of those industries where you receive claims that run the gamut.
For Steve, working at MFG Benefits is enjoyable because of the team atmosphere. He and his assistant, Jessica DePaoli, enjoy bouncing ideas off of each other and forming unique relationships with their clients. As all clients have choices when it comes to insurance and benefits, they choose to form proactive client relationships. In fact, in 2019, they hosted 18 BBQs for clients where Steve was able to show off his culinary skills on the grill. As he reaches out to clients monthly, often business ventures turn into friendships.
After 25 years in the industry, what keeps him coming back is helping people out and sharing his knowledge. He cherishes the unique relationships he's established with clients. Some of those clients have been with him for 20 years. As benefits continue to change, and companies continue to evolve, he provides practical knowledge on the best benefit package for a particular business.
He resides in Reno and enjoys being a single father to his son, Sam. They both share a passion for baseball and enjoyed watching his beloved Chicago Cubs win the World Series in Game 7 in 2016. Since it was the Cubs' first World Series win since 1908, it was a pretty big deal in the Dalinis household. Avid Reno Aces fans, Steve and his son attend many of the games. His son, Sam, always brings along his glove and to date has caught about 20 balls. He is waiting for the next Cubs win.
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Aimee Delgado, Executive Assistant
Aimee has lived in Reno for 6 years now. Aimee joined MFG Benefits as the Executive Assistant in June 2018. Her duties include scheduling for the office, coordinate and arrange all aspects of company travel i.e. flights, hotel, transportation, meals, entertainment, etc. Aimee has an excellent attitude and an extraordinary client service orientation. She is supportive, energetic, and genuine in helping others success and grow to their full potential. She can take on any challenge and no tasks are too big for her. You can count on her to get the job done.
Cody Campbell, Director of Marketing
As Director of Marketing, Cody plays a key role in ensuring positive experiences with clients and prospects, coordinates all client events, and oversees and implements all marketing initiative and activities. Cody is a recent graduate from the University of Nevada, Reno where he got his degree in Marketing with a minor in Journalism. When Cody is not working, he enjoys photography, videography, seeing films, and playing with his dog Renly.
Jessica DePaoli, Sales Support
Chances are if you've even contacted MFG Benefits, you've talked with Jessica. She's been an essential part of the success of MFG Benefits. Jessica is in her 6th year with MFG Benefits. What you'll immediately recognize about Jessica is her helpful nature. Her strong background in payroll, accounting, and human resources was a great help to her current work with benefits and insurance.
Throughout her entire career, she's held positions where she directly interacts with clients. And there is a good reason for that. No matter what industry she's worked in, she's always put superior customer service first and foremost.
Jessica is a natural at providing excellent customer service as she treats clients like she wants to be treated. Connecting with clients in a genuine way is something Jessica truly enjoys. Throughout the year, she and her business partner, Steve Dalinis, check in with clients to see how they are doing, which isn't typical in the industry like insurance.
As Jessica is most often who clients talk to first when calling the office. She takes her job seriously. "I go to bat for my clients when they've got a problem with a claim as it's easier for us to talk to the insurance carriers directly. We do a lot of outreach with our clients. It's all about excellent customer service and taking care of them in the best way possible. Our clients vary from white-collar to blue-collar industries. Every client has a specific need and I like the challenge of that. "A bonus is I learn something new every day," she shared.
When Jessica isn't working, she's supporting local businesses in the community, cooking, or entertaining. But her biggest joy comes from her family. Jessica is a Reno native, mother to two children, and Nonna to two grandchildren.
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